Volunteer FAQ

The JUNO Awards are the largest Cultural Property in Canada, celebrating over 50 years of the best in Canadian music. The JUNOS travel to a new host city every year, working in new locations and with new local teams every time. Many details and schedules will be finalized in the new year and as we approach JUNO Week.

If you have a flexible schedule and are comfortable confirming specific details later in the process, this opportunity is a great fit for you! We work with volunteers to help unpack shipments, set up offices and event spaces, deliver items at venues across town, greet guests, survey attendees, assist at JUNOS events, and much more.

We are looking for skilled specialty team members to support our Transportation, Photography, Public Relations, Production, and JUNOfest teams. We utilize an interactive portal for applicants to learn more about JUNO Week and our volunteer opportunities.

The following are answers to specific and frequently asked questions. We will update this document as required and share revised versions with applicants throughout the program.

Q: Who is this volunteer opportunity open to?

A: We are looking for individuals aged 18 and older, at every level of experience. Some assignments will require specific skills while others are entry-level opportunities. Those from outside the Vancouver area are welcome, however, travel and accommodations are not provided.

Q: What is the time commitment for volunteering?

A: Volunteers are primarily needed during JUNO Week, March 27-30, but there may also be some opportunities in the days leading up to the event and the Monday following. Each volunteer is asked to commit to a minimum of two shifts. Shifts vary in length however the majority are 4-5 hours long.

Q: When will I find out if I am selected?

A: We will review applications and start to build the team once we have completed our recruitment outreach and have determined support needs. Applicants will be updated on the next steps in the process throughout the program.

Q: When will I receive my schedule?

A: We are pleased to offer self-scheduling for most roles through the interactive volunteer portal. The volunteer selection process will roll out in the new year. Active volunteers will gain access to the schedule to sign up once selected, this will happen at the beginning of February. If selected, most volunteers will have the opportunity to sign up for their shifts of choice, based on availability at the time of scheduling.

Q: Can I be scheduled at the same time as my spouse, friend, etc.?

A: Most volunteers will have the opportunity to self-schedule from available shifts at the time schedule access is granted. If completed at the same time, you should be able to achieve this goal. Make sure to include the name of the person you want to volunteer with on your application. Missed telling us? Send a note to [email protected].

Q: When is Volunteer Orientation?

A: We will be hosting an Orientation and Kick-Off event for all selected volunteers in the days leading into JUNO Week (venue and timing to be announced). The Volunteer Orientation will allow you to pick up your volunteer package (uniform and accreditation), receive information on 2025 JUNO events, meet your committee lead, and have the opportunity to ask questions to prepare for your volunteer experience.

Q: What is the volunteer uniform?

A: Volunteers are provided with an official 2025 JUNO Volunteer t-shirt to be worn with pants or skirts and clean shoes. Volunteers are required to wear this uniform and their JUNOS accreditation lanyard while on duty unless otherwise directed.

Q. If selected as a JUNO Week volunteer, will I receive tickets to The 2025 JUNO Awards broadcast on Sunday, March 30?

A: We are looking for volunteer support in a couple of areas during The 2025 JUNO Awards broadcast. Unfortunately, we are unable to provide tickets or discounts to anyone who isn’t working, however anyone interested in joining the Seat Filler program will be sent those details closer to the event.

Q: How can I learn more?

A: Filling out an application doesn’t commit you to service. Sign up to be updated on program details and JUNO Week information. You are not considered a committed, confirmed volunteer until you have signed up for duty.

Have a question we haven’t answered? This document will be updated as details are confirmed. You can also reach us at [email protected].

APPLY